We use cookies to try and give you a better experience in Freshdesk.
You can learn more about what kind of cookies we use, why, and how from our Privacy policy. If you hate cookies, or are just on a diet, you can disable them altogether too. Just note that the Freshdesk service is pretty big on some cookies (we love the choco-chip ones), and some portions of Freshdesk may not work properly if you disable cookies.
We’ll also assume you agree to the way we use cookies and are ok with it as described in our Privacy policy, unless you choose to disable them altogether through your browser.
Under the Tools menu, we have the option to access the Client Utility, which provides the option to do Batch updates to different fields on the Client Properties. The 'Contacts' tab > Convert Contacts' subtab allows you to create a separate contact for each email stored in the 'Client Properties > Address Tab'. If a contact with the email already exists, it will not create a new one; instead, it will assign that Contact to the Client. If the client already has a Contact assigned with the same email, then it will be ignored.
0 Votes
0 Comments
Login or Sign up to post a comment