Multi-Factor Authentication (MFA): Security Enhancement with Microsoft Authenticator

TPS Cloud Axis introduced a new Multi-Factor Authentication (MFA) feature as an optional security enhancement. If you choose to activate this feature for your company through the 'Admin Center', it will prompt all users to download the Authenticator App and configure it when logging into the TPS App, making MFA mandatory for the entire organization.

1.  Log into the 'Admin Center' activate this feature in your individual user account by navigating into your 'Profile' page, 'Security' Options and select MFA, then click 'Save'.
   
   
2. Download the 'Microsoft Authenticator' app on your mobile device (Google Play or App Store). 
3. Open the App and log in.
   
4. If you've previously used the Authenticator App, you will find a list of email accounts configured for two-factor authentication. Verify that your TPS-associated email account is listed. If the email address is not listed, proceed to the next step.
   
5. In the Microsoft Authenticator app, tap the "+" sign to add an account; the icon is usually located at the upper right section of the screen.
   
6. Choose "Work or School Account" or "Other Account" based on your account type.
   
7. This will prompt you to Scan the QR code provided by TPS. The QR code must be scanned on this specific step using the 'Microsoft Authenticator App'.
8. Then, once that is configured, return to the 'Admin Center' select the 'Security' section and 'Activate' the Mobile Multi-Factor Authentication for your entire organization. It will prompt to confirm if you want to change the Security Level for all employees, since it will require them to use the MFA when they login.
   
   Once your account is set up with MFA, to generate a code, simply login to the 'Microsoft Authenticator App' on your mobile device and tap over the email address to generate the 'one-time password code'.
   
   
   
   
   Important Note:
   
   

   MFA is a security level established by your firm to provide an additional layer of protection for your database. It ensures that only authorized users can access your system, reducing the risk of unauthorized access.

   If, under exceptional circumstances, your firm requires to disable MFA for a specific user, please contact your firm's Administrator/Manager as they could disable it from the Admin Center.

   
   

   If you have any questions or require further assistance, please do not hesitate to contact us.

   
   
   
   
   axis_support@tpssoftware.com
   Toll-free: 1- 888-877-2231

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