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In the pursuit of simplicity and effectiveness in business, firms continually seek ways to streamline their workflow processes while minimizing complexity. For teams operating with few staff members or with little need for detailed task tracking, the Single-Task Workflow Process may be the perfect solution to task management.
The Single-Task Workflow Process may sound familiar to clients transitioning from the On-Premise version of TPS, as it reflects the simplicity of the previous workflow usage. At its core, this process involves creating and managing a single workflow event or task. Once created, the single task is updated and reassigned to the appropriate staff member for the next step, eliminating the need for additional complexities and enhancing efficiency.
Managing the Single-Task Workflow Process from the Firm View vs. Employee View:
When managing the Single-Task Workflow Process, firms can choose to use only the Firm View or allow staff to use the Employee View as well.
Using the Firm View centralizes control, allowing to update, reassign, and record necessary details for the Workflow Event. This can streamline processes and simplify the task handling.

However, this centralized approach has some limitations:
On the other hand, the Employee View offers a more individualized approach by showing the Tasks assigned to the employee. It provides additional functionality, while allowing staff to easily click on the 'Event Details' option within a specific Task to update the Status and other necessary fields in the firm's Workflow Event.
Given these considerations, the firm should carefully evaluate its specific needs and the features required to determine the best method of managing the Single-Task Workflow Process. While the Firm View can simplify management, the Employee View offers greater flexibility and individual control. The choice should be guided by the firm’s operational priorities and preferences.
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